CIOs and IT professionals are under pressure from all quarters.In an increasingly fast-paced environment they’re struggling to implement more compex IT solutions on one hand and fend off a range of security threats with the other. What are their key concerns?
CIOs are seeing their job scopes continue to expand and develop, but they share a small number of key concerns. Overwhelmingly, research indicates, they’re thinking about just a few key things – but they’re thinking about them a lot.
The big concerns for CIOs are virtualisation and security. Protiviti’s 2015 IT Priorities Survey found that, of the 1000-plus CIOs, IT VPs and IT directors who responded, 86% cited virtualisation as this year’s ‘most significant’ concern.
Why? Well, for well over half of the companies polled, they expected to undergo a major IT transformation starting this year, but which they expect to last a year or longer. That transformation is likely to leave IT staff architecting and implementing complex systems in partnership with new companies or alone – all while keeping the lights on at the same time. The three main reasons IT staff gave for undergoing IT transformations were cost and simplification at 64%, new functionality at 55% and service assurance at 48%. These concerns, and the benefits that virtualization can bring, are likely to be magnified for smaller enterprises, with the slashed TCO offered by virtualization making more of a difference to a smaller balance sheet. Whether an SMB opts to repurpose existing servers for virtualization or look for a fully managed solution, or something in between, it’s an issue the majority of IT leaders will have to decide on going forward.
The other major concern for IT leaders is security, with 83% citing malware and virus threats as their main concern and the same number pointing instead to data breach and privacy laws. Proviti’s managing director, Jonathan Wyatt, commented: ‘gone are the days when information security and data privacy issues are viewed as just technical issues,’ arguing that they now called into play questions of ‘critical business policy, governance, compliance and communications that must be addressed across the enterprise.’ That’s probably why many CIOs and IT leaders were working to extend and strengthen their internal relationships, reaching out to C-level and senior executives, boards of directors and business-unit leaders. One result of the changes in IT implementation might be a more integrated approach to data handling, security and infrastructure across the whole enterprise.
Other major concerns for IT leaders included enterprise architecture, at 81%, and patch management, pointing to the ‘cleft stick’ many IT staff find themselves in: running to keep up means they struggle to implement newer, more efficient and secure solutions.